Quality

Quality

We cannot promise you 100% quality! Therefore we promise to give our best every day! Despite a high standard we cannot exclude mistakes. We will process errors of any kind swiftly and obligingly.
Our standards are higher than those of the medical device industry. miro has been certified and approved according to GMP by AMVISA (GMP = Standard for the Pharmaceutical Industry).

Furthermore we could prove by customer audits of the pharmaceutical industry that the company miro Verbandstoffe GmbH could also be approved for their internal standards.

Commitment of the Management

Through this declaration, the management and all employees undertake to carry out their activities in accordance with the descriptions in this QM manual and the downstream work instructions in order to ensure that the quality of all our company's products meets the requirements we have set ourselves and the expectations and requirements of our customers.

The company provides all necessary means to fulfil the quality objectives and to implement the quality policy. The quality management has the highest priority and is affiliated to the management. On behalf of the company, the authorized signatory is authorized to provide QM-relevant documents with a release.

We commit ourselves to the continuous improvement and further development of our QM system, as well as to the fulfilment of the legal and normative requirements.

Translated with www.DeepL.com/Translator

Quality Policy
The quality policy of miro Verbandstoffe GmbH forms the framework for the definition and evaluation of our quality objectives. For this reason, it is regularly revised and adapted to current events and discussed with employees.

The stable quality of our products is one of the bases of our successful business activity. For us, quality means meeting the demands of our customers in the best possible way. This requires the precise coordination of our delivery promises with the requirements of our customers as well as the uniform fulfilment of these quality standards.

In this sense, quality is an important criterion for the purchase decision and forms a reliable bond with our customers.

For us, acting quality-conscious also means handling valuable resources efficiently and carefully. Every employee has the duty and the right to work towards eliminating circumstances that prevent the manufacture of products of impeccable quality. The continuous improvement of quality is therefore for us a medium- and long-term prerequisite for an effective reduction of costs and an important contribution to the protection of the environment.

In order to produce quality, it is first and foremost important to avoid errors at all stages of order processing and to consistently eliminate sources of errors. The assurance and targeted improvement of quality is the priority for all employees and functional boundaries. It requires the conscious commitment and active cooperation of all employees.

In order to guarantee the guarantee of the QM system, the employees are informed about the QM system and included in the entire QM process. In particular, the effectiveness of this QM system is ensured through training, education and employee motivation. Constant change and progress in all work processes are adapted to the QM system and directly conveyed in employee training courses.

A trouble-free organisation and the most advanced methods of quality management form the necessary framework for this. The managers are obliged to apply the QM measures valid in their area of responsibility, to constantly monitor their effectiveness and to adapt them to the latest knowledge and requirements. By evaluating the results of internal audits, the management checks the effectiveness of the QM system.

The understanding and awareness of quality as well as the attitude of all employees towards quality are prerequisites for the satisfaction of our customers and thus for the lasting success of our company.

You can download our current certificates here:
DIN EN ISO 13485:2016
Annex V

You are welcome to use our contact form to get in touch with the QM department